Luxury Concierge in Megève
We are based in Megève and we work here all year. A stay is prepared before you land and steered while you are here: the chalet, the transfers, the table that evening, the instructor, the thing that goes wrong on Tuesday morning. You have one named contact, they know your file, and they reply within thirty minutes.
What we handle in Megève
Chalet search and management — selection, viewing, negotiation, full preparation before you arrive, day-to-day management throughout
Transfers — Geneva, Annecy, Chambéry, the altiport; a driver at your disposal in the village
Private aviation — jets and helicopters from Geneva, Annecy or Chambéry
Household staff — private chef, butler, housekeeper, nanny
Restaurants and evenings — bookings across the village, including when public channels show nothing
Skiing — private instructors, equipment delivered and fitted at the chalet, the Évasion Mont-Blanc area
Activities — heliskiing, dog sledding, private spa sessions, guided outings
Whatever comes up — a flight to re-book, a gift to find, something to have delivered
Before you arrive
We start from your stay, not from a catalogue. A first conversation tells us who is travelling, for how long, and what actually matters to you. We then put forward a short selection — three chalets, not thirty — and arrange the transfers, the meals, the bookings and the staff.
You receive the full programme before you leave home.
Everything that could be settled in advance has been.
While you are here
One member of the team follows your stay from the first day to the last. You write, we execute. We reply within thirty minutes, seven days a week, from 7 am to 11 pm — and outside those hours when the situation calls for it.
A table to add tonight, a driver to bring forward an hour, a chef to replace, a cancelled flight: these are the ordinary events of a stay, and they are exactly why we are on the ground.
Where we are
We have an office in Megève, for our team rather than for the public. It is not a registered address: we work from it, and we run Courchevel from it as well.
We are a team of four and we work in English, French, Spanish, German and Thai. You deal with a named person, not a call centre.
One example
Three days before 31 December, a guest asked us for a New Year's Eve table at one of the most sought-after restaurants in the village. Fully booked, reservations closed, nothing available through any public channel.
We know the restaurant's director. We put the request to him directly. The table was released, and the guest dined where he had wanted to dine.
That is not a feat of strength. It is what relationships built on the ground, season after season, produce — and it is the one thing a booking site cannot do for you.
How we charge
Our fee is built into the rates we negotiate with our suppliers — drivers, private chefs, chalet owners, aviation operators. In most cases you pay nothing on top of your stay. Where a request falls outside that, we give you the figure before we start.
We work on anything from a long weekend to a full season, for private clients, family offices and agencies who hand us the local execution of their files.
Frequently asked questions
How quickly do you reply?
Within thirty minutes, seven days a week, from 7 am to 11 pm.
Does your team speak English?
Yes. We work in English, French, Spanish, German and Thai.
Do we have to book the chalet through you?
No. We also work on chalets and hotels you have booked yourself.
How far is Megève from Geneva?
About an hour and fifteen minutes by road — the closest major Alpine resort to the airport.
Do you cover Courchevel as well?
Yes. Courchevel is run from our Megève office.
Do you take last-minute requests?
Yes. A significant share of what we handle arrives days, sometimes hours, in advance.
Is there a fee for your service?
In most cases, no — our fee sits inside the rates we negotiate. When a request falls outside that, we tell you before we start.